Terms and Conditions - Gardeners Raynes Park
Welcome to Gardeners Raynes Park. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern your use of our gardening services. By engaging with us, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
- Garden Maintenance: Regular upkeep including mowing, trimming, and weeding.
- Landscaping: Design and implementation of garden layouts.
- Planting Services: Selection and installation of plants, flowers, and trees.
- Irrigation Systems: Installation and maintenance of watering systems.
3. Booking and Appointments
To schedule our services, you must provide accurate information and adhere to the agreed-upon schedule. We reserve the right to adjust appointments in cases of extreme weather or unforeseen circumstances.
3.1. Confirmation
Upon booking, you will receive a confirmation email outlining the details of the service. Please review this information carefully and notify us of any discrepancies.
3.2. Rescheduling
If you need to reschedule, please inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
4. Payment Terms
Payment for services is due upon completion unless otherwise agreed. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.1. Pricing
Our pricing is transparent and based on the scope of work required. Any additional services requested will incur extra charges, which will be communicated beforehand.
4.2. Late Payments
Late payments may incur interest charges as stipulated in the invoice. Persistent non-payment may lead to suspension of services until the account is settled.
5. Cancellation Policy
We understand that plans can change. You may cancel our services without penalty by providing at least 24 hours' notice. Cancellations made within 24 hours of the appointment may incur a fee equivalent to 50% of the scheduled service cost.
6. Responsibilities
Both parties have specific responsibilities to ensure a smooth service experience.
6.1. Gardeners Raynes Park
- Provide professional and timely services as agreed.
- Use quality materials and plants suitable for your garden.
- Maintain insurance coverage for any potential damages during service.
6.2. Client
- Provide accurate information regarding garden conditions and preferences.
- Ensure access to the property at agreed times.
- Communicate any changes or special requirements promptly.
7. Liability
Gardeners Raynes Park strives to deliver high-quality services. However, we are not liable for any pre-existing conditions in your garden that may affect service outcomes. We also limit our liability for indirect or consequential damages arising from our services.
7.1. Damages
In the unlikely event of damage caused by our services, please notify us immediately. We will assess the situation and take appropriate measures to rectify the issue.
7.2. Insurance
We maintain adequate insurance to cover any accidental damages during service. This ensures that any claims are handled efficiently and fairly.
8. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
8.1. Data Protection
We implement robust data protection measures to safeguard your information against unauthorized access or disclosure.
8.2. Communication
By engaging with our services, you consent to receiving communications related to your appointments and service updates.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be communicated to you through the contact information provided. Continued use of our services constitutes acceptance of the modified terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Raynes Park operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Raynes Park regarding the use of our services, superseding any prior agreements or understandings.
13. Acceptance of Terms
By accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
13.1. Electronic Consent
Consent to these terms can be provided electronically through digital signatures or by using our services after being informed of these terms.
14. Miscellaneous
Any additional terms or conditions specific to certain services will be outlined in the service agreement. These can include details like project timelines, specific deliverables, and any other relevant information.
14.1. Amendments
Any amendments to these Terms and Conditions must be made in writing and signed by both parties to be effective.
14.2. Waiver
The failure to enforce any part of these terms does not constitute a waiver of the right to enforce them later.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to us through our official communication channels. We are here to assist you and ensure a satisfactory experience with our services.
Thank you for choosing Gardeners Raynes Park for your gardening needs. We look forward to serving you.